How do I bind a security authenticator (2FA) via the Client Portal?

Depending on the withdrawal method you choose, you may be prompted to bind a security authenticator when attempting to submit a withdrawal .

If you are enabling the security authenticator for the first time, you will be redirected to the “Security Management” page once you click “Confirm” or “Enable Now” on the withdrawal page.

By default, the status of the security authenticator is set to “Unverified.” You can click on “Enable” to bind a security authenticator to your VT Markets Client Portal account.

You will first be required to verify your email address. Click “Send Code” and enter the OTP provided in the system-generated email. Then, click “Confirm.” After this, a QR code will be displayed.

Note:

Although all TOTP authenticators are supported, we highly advise clients to use trustworthy applications like Google Authenticator or Microsoft Authenticator.

Downloading the Authenticator App:

Search for Google Authenticator or Microsoft Authenticator in the App Store (iOS) / Play Store (Android).

Next, use the in-app camera to scan the QR code provided or enter the set-up key. Insert the security authenticator code and tick to accept the disclaimer to finalise the binding of the authenticator app.

To Scan the QR Code for iOS:

Google Authenticator